Return and Exchange
Klik SINI untuk Tebusan Bantuan Keperluan Peralatan Sekolah (KPS) – TERAS

Exchange & Refund Policy

We ONLY allow exchange in size.

NO payment received is refundable.

 

 

All orders are checked for manufacturing defects before shipment [a manufacturing defect does not include stray thread/glue or removable dirt]. In any unfortunate case which you may receive an unsatisfactory item due to sizing issue, you must return the item for exchange within 7 business days from the day that you received your item.

Item must be returned in new, unworn and unwashed condition. It must also be returned in its original packaging and all of its content. Return must be proved by a snapshot of our company address and tracking number.

Once we received your return, your exchange will be processed within 7 business days. Please take note that all exchanges are final. Clearance items are not exchangeable.

 

The COST of returning the item to US is on YOUR responsibility.

The COST of sending the item back to YOU is on YOUR responsibility.